Effective Date: 06-15-2025

PNW Best Solutions (“Company”, “we”, “our”, or “us”) operates in the State of Washington and is committed to protecting your privacy when you use our website and appliance repair services.

1. Information We Collect

We may collect the following information:

Personal Information:

• Full name
• Phone number
• Email address
• Service address
• Appliance details and
• service requests

Automatically Collected Data:

• IP address
• Browser type
• Device information
• Website usage data (via cookies and analytics)

2. How We Use Your Information

We use your information to:

• Schedule and perform appliance repair services
• Communicate with you (calls, SMS, email)
• Send appointment confirmations and updates
• Improve our website and customer experience
• Send promotions (only if you opt in)

3. Sharing of Information

We do not sell your personal data.

We may share your information:

• With technicians or contractors to complete services
• With service providers (hosting, CRM, analytics)
• If required by law or legal process

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic
• Remember preferences

You can disable cookies in your browser settings.

5. Data Security

• We implement reasonable safeguards to protect your information.
• However, no online transmission is completely secure.

6. Your Privacy Rights (Washington Residents)

If you are a resident of Washington, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
  Opt out of certain data uses

To exercise your rights, contact us using the details below.

7. Third-Party Services

We may use:

• Google Analytics
• Hosting providers
• CRM systems

These third parties may collect data according to their own privacy policies.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal
• obligations
• Resolve disputes

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new effective date.

10. Contact Information

PNW Best Solutions
Email: pnwbestsolutions@gmail.com
Phone: 253-553-53-73
Location: Washington State, USA

11. Consent

By using our website, you consent to this Privacy Policy.